Refund policy
Last Updated: July 2026
At AphroditeWoman, customer satisfaction is important to us. Please read our Return & Refund Policy carefully before placing an order.
Returns
Due to the nature of our dietary supplement products and for health and safety reasons, we do not accept returns of opened or used products.
Products that have been opened, consumed, damaged by the customer, or altered in any way are not eligible for return.
Eligible Returns
Returns may only be accepted if:
- The product arrives damaged.
- You receive the wrong item.
- Your order is lost during transit.
- The product remains unopened and sealed.
If your return is approved, the product must be returned in its original packaging.
Return Window
Requests must be submitted within 30 days of receiving your order.
Refunds
Once your request has been reviewed and approved, refunds will be processed to your original payment method within 5–10 business days.
Shipping fees are non-refundable unless the return is due to our error.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery.
Please include:
- Order Number
- Photos of the package
- Photos of the product